Today’s founders need more than frameworks and templates, they need evidence, contextual understanding, and programs that actually fit how their teams work.
Our Research & Program Design Practice blends applied research with real-world operational execution to design programs your teams will adopt and that drive measurable outcomes.
Reduce time-to-productivity
Get new hires and newly promoted leaders effective faster through clear training, documented decision logic, and role-specific playbooks.
Eliminate execution drag
Identify and remove hidden cultural and operational constraints that slow decisions, create rework, or cause unnecessary escalation.
Protect institutional knowledge
Capture critical expertise before it walks out the door and convert it into SOPs and role playbooks that stay current and usable.
Build internal capability without delay
Equip your team to train others using your real cases and language — without hiring trainers, buying systems, or waiting months to launch.
Connect culture work to business results
Move beyond values statements to measurable improvements in decision speed, quality, accountability, and performance.
Increase consistency without micromanagement
Align how work actually gets done across teams and locations while preserving autonomy and judgment where it matters.
Build internal capability fast, without building a training department.
We design, build, and deliver custom training programs using your language, your cases, and your real operating context. Instead of generic content or off-the-shelf curricula, your team learns through practical scenarios they recognize and can apply immediately.
Training integrates into your existing operating cadence (such as EOS® or your own rhythms) and aligns with the talent tools you already use, including Kolbe and CliftonStrengths. No new platforms, no LMS, and no additional meetings.
You get early delivery, consistent capability across teams, and simple metrics that show adoption and impact.
Turn critical know-how into systems your team can rely on
We capture the expertise currently locked in your people’s heads and convert it into clear, usable SOPs and role-specific playbooks.
Rather than asking your team to document on top of their day jobs, we interview subject-matter experts to extract decision logic, edge cases, and judgment calls they may not even realize they’re making.
The result is documentation that supports faster onboarding, consistent execution, lower error rates, and audit-ready governance without becoming shelfware.
Identify what’s really slowing execution and fix it with precision.
Culture constraints often show up as slow decisions, repeated escalations, unclear ownership, and inconsistent follow-through.
We run research-grade culture assessments that measure what’s actually happening, not just what’s stated.
Findings are linked directly to operational metrics such as decision latency, escalation volume, and time-to-productivity.
We then translate insight into prioritized, owner-assigned interventions that fit into leadership’s existing operating rhythm.
Design before delivery so programs actually work
For complex initiatives, we begin with applied research to understand how work is truly done across roles, teams, and locations.
Interviews, observation, diagnostics, and data analysis surface constraints and patterns that would otherwise undermine adoption.
That research becomes the foundation for programs, training, documentation, or culture, built for real-world use, not theoretical best practice.
Scaling Faster Than Your Systems
Your headcount has grown, but training, documentation, and decision-making haven’t kept up. New hires take too long to ramp, and execution depends too heavily on a few key people.
How this practice helps:
We design training programs, SOPs, and role playbooks that create consistency and speed without adding layers of management.
Knowledge Walking Out the Door
Senior team members or specialists hold critical know-how that isn’t documented. When someone leaves or is unavailable, work slows or quality drops.
How this practice helps:
We extract decision logic and expertise from your people and convert it into usable documentation that stays in the business.
Good People, Slower Execution Than Expected
You’ve hired capable people and invested in tools like EOS®, Kolbe, or CliftonStrengths — yet decisions still take too long and follow-through is uneven.
How this practice helps:
Our culture assessments surface hidden constraints and misalignments that create drag, then translate findings into practical, owner-assigned interventions.d
Inconsistent Work Across Teams or Locations
The same role is performed differently across teams, markets, or leaders, leading to variable outcomes and unnecessary rework.
How this practice helps:
We design SOPs, role playbooks, and training that define how work is done while preserving judgment where it matters.
Training That Doesn’t Stick
You’ve run workshops or brought in trainers, but behavior doesn’t change and skills don’t show up in daily work.
How this practice helps:
We build train-the-trainer programs using real scenarios and embed them into your operating rhythm, with simple metrics to track adoption.
Preparing for Scale, Succession, or Exit
You’re planning for rapid growth, leadership transitions, or future sale — and need repeatable systems rather than founder-dependent execution.
How this practice helps:
We create the documentation, training, and cultural clarity that make the business transferable and resilient.
