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Build People Systems That Scale with Your Business
People Experience Services

Build People Systems That Scale with Your Business

From hiring scorecards to accountability structures, we build the people infrastructure that growing companies need but rarely have.

The challenge

Growing Teams Without Growing Systems

You went from 10 to 50 people, and suddenly everything that used to “just work” doesn’t anymore. Hiring takes too long. New hires don’t ramp fast enough. Performance conversations don’t happen. Good people leave because they don’t see a path forward.

Most founder-led companies underinvest in people systems because the founder “just handled it.” But at scale, you need infrastructure — not more founders.

What We Build

  • Hiring scorecards and structured interview processes
  • Onboarding systems that get new hires productive fast
  • EOS®-aligned accountability charts and seat definitions
  • Performance management frameworks (quarterly conversations, not annual reviews)
  • Compensation benchmarking and structures
  • Employee engagement and retention strategies
Our approach

People Services, Not Just HR

We don’t just write policies. We build the systems, coach the leaders, and create the habits that make your people processes actually work day-to-day.

Hiring & Selection

Structured scorecards, interview guides, and GWC (Get it, Want it, Capacity) evaluation aligned with EOS®.

Onboarding

90-day onboarding plans that ramp new hires faster and reduce early attrition.

Performance

Quarterly conversations, 5-5-5 reviews, and people analyzer tools that drive accountability.

Compensation

Market benchmarking, pay structures, and incentive design that retains top talent.

Culture & Engagement

Core values integration, pulse surveys, and retention strategies that keep your best people.

Leadership Coaching

Coach your managers to have the hard conversations and build their people skills.

How People Experience Engagements Work

1

People Systems Audit

We assess your current HR infrastructure — hiring, onboarding, performance management, compensation — and identify the biggest gaps.

2

Design & Build

We design and implement the systems you need: scorecards, accountability charts, performance frameworks, and people processes.

3

Embed & Coach

We coach your leadership team to run the new systems independently. Knowledge transfer is built into every engagement.

Abigail Madura
Your people services lead

Abigail Madura

Practice Lead — People Services

Abi is a seasoned HR leader and ontological coach with 20+ years of experience building people systems and leading EOS-aligned HR practices. She brings both strategic vision and hands-on implementation to every engagement.

For founders ready to scale with structure

Let’s Build People Systems That Scale with You

Book an Intro Call